MBA students making the grade

How the Corporate Residency is focusing on the business side of business school

- September 9, 2011

MBA students (left to right): Zoe Bourgard, Blake Jeffrey, Kareem Sobaih, Mary-Eleanor Walker. (Nick Pearce photo)
MBA students (left to right): Zoe Bourgard, Blake Jeffrey, Kareem Sobaih, Mary-Eleanor Walker. (Nick Pearce photo)

Two years after the Faculty of Management introduced a Corporate Residency MBA program, its faculty, students and employer partners are reflecting on how the redesigned curriculum, one that includes classroom time combined with work experience, has echoed the needs of the industry.

Dal's program is the only MBA program in Canada with an eight month paid internship, which begins in the January after students start the program. Residencies can vary between industries and locations depending on the employer-student fit. Organizations that have come on board include Scotiabank, Eastlink, lululemon, Proctor & Gamble, InNOVAcorp, Johnson & Johnson, Aon, Stantec, and Imperial Oil.

Scott Comber, assistant professor in the School of Business and director of the full-time MBA program, says one of the reasons the Dal MBA is unique lies in the fact the curriculum is completely industry-based.

“We sat down with industries across Canada and asked them, ‘What are you not getting from your MBAs?’ he explains. “What we found was that although they mentioned some technical areas that could be improved, their primary focus was on leadership-type skills.”

Dr. Comber says during the focus groups, industries expressed their desire to have more 'soft' skills in the workplace; conflict resolution, team building, self-awareness, to name a few. From those insights, the curriculum was created to combine the technical skills needed to get the job done with the personal and professional effectiveness needed to succeed.

Employer partners are actively involved in the program: sitting on panels, participating in lectures and providing mentorship to students. Dr. Comber explains that employers help the program stay relevant and practical.

“We’re putting the business back into business school,” says Dr. Comber. “The two can no longer work separately.”

Leveraging talent


One of those industry leaders who participated in one of the focus groups was Dan MacDonald, vice-president of marketing at Eastlink and former president and CEO at InNOVAcorp. He says that he and his peers brought to Dal the need for MBA grads to come out of school with stronger soft skills that make them more employable.

“I’ve been pretty involved in the program and it’s been obvious to me that Dal is genuinely trying to do something different here,” he says. “As we [employer partners] saw the program be put together, we were blown away by how our ideas were taken into consideration and how they truly listened to our concerns.”

Mr. MacDonald, aside from being an active employer partner and advisor in the program, has had three Dal Corporate Residency students, one at InNOVAcorp and two at Eastlink, and says each student carried different yet similar qualities.

“Every student that comes through our door has something unique about them yet they all hold an appropriate aggressiveness and humbleness,” he says. “The students I’ve worked with are good learners and good listeners who aren’t scared to speak up at a meeting and say, ‘Hey wait a minute why don’t we try it this way?’”

Mr. MacDonald says that given the extended period students are working, candidates are able to take on “meaty” projects that allow himself and other employer partners to gauge the capabilities of the student.

“In a month or two, it’s hard to get to know students on a professional level. But in eight months, they’re really part of the team and become less of a student and more of an employee.”

‘Getting it’


Richard Nason, a retired banker who’s worked in international markets for several years, now works as an associate professor in the School of Business. He says that in addition to the employer partners, the faculty who teach in the program make a big difference as well.

“We have a dean who gets it and we have a faculty who get it,” says Prof. Nason. “There’s an inordinate amount of energy, attention, and dedication towards the students here. We’re not just preparing students for tomorrow; we’re preparing them for five years down the road and ten years down the road.”

Prof. Nason teaches finance – a course that could be cut-and-dry, but which in his hands is anything but..

“Very few things in business are carved out like problems in a textbook,” he explains. “Instead of doing ‘problem 3.4’ where the variables are laid out and the objectives are clear, I try and engage students in interactive, unstructured simulations where they learn that, sometimes, there’s no right or wrong answer.”

Those interactive, unstructured simulations involve ten groups of students presented with an ambiguous scenario and asked to ‘solve the problem’ in a 48 hour time slot. Students must work together, within their own teams and with other teams, to come up with a viable analysis of the situation presented. And according to Prof. Nason, things are not always what they seem.

“It’s not just about answering questions, it’s about asking questions,” he explains. “No one came and asked Steve Jobs, ‘What new and innovative things can we create?’ He asked, ‘What kind of things does industry need and how can I create it?’ That’s business.”

That’s why Prof. Nason works to provide a healthy balance between academic tools and professional tools.

“You can read every book there is on tennis and you can watch every video there is on how to play. You’ll be incredibly knowledgeable and probably ace the exam. But when you actually go out and try to hit a ball or your instructor tells you to swing low-to-high, it’s a whole other story. The same thing applies to business.”

Consumer behaviour


Brenan Isabelle, a current student in the program, says that the work experience was a key to his joining the program.

“A big part of the decision to do my MBA at Dal was the chance to come out of school with a solid few months of work experience,” explains Mr. Isabelle, a native of Mahone Bay, N.S., who completed his undergrad at St. Francis Xavier University. “Add to that the chance to reduce your debt through a paid internship and getting to be in Halifax, and it became a pretty easy choice.”

Based on reports conducted from the first graduating class in 2011, the average starting salary for a Corporate Residency MBA graduate was $67,000 – statistically high for a young adult with limited work experience. It also showed that 80 per cent of students were offered jobs prior to graduation and 75 per cent of those were from employer partners. The average salary for students in their residencies is $29,000 for eight months of work.

Mr. Isabelle is wrapping up his residency at Scotia Capital in Toronto specializing in sales and trading. Looking back, he says that Dal prepared him well for his work term.

“The preparation for my residency was excellent,” he says. “Thinking back over the last eight months, I never felt like there was something I couldn’t handle. I’m looking forward to getting back to classes and starting my electives with hands-on capital market experience now under my belt.”

Dr. Comber and Dr. Nason agree that the collateral learning and cohorts built during the two year program are just as important as the academic and professional components. Students in the MBA program are a tight-knit group who help each other learn and engage in similar activities outside the classroom.

“The cohort in the MBA program is very unique,” explains Dr. Comber. “I’ve had students say to me, ‘I’d pay tuition just to study with these people and just to have these people in my network.’”

Ahead of the game


With students now reconvening back at Dal post-residency, faculty are working away at planning for the next semester and for the new group of students who entered the program in July. Hopefully, many of them are now one step closer to taking their experience back out into the workforce.